Welcome to TrenndTee! These terms and conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with these terms. Please read them carefully before making a purchase.
1. General Information
TrenndTee is a premium clothing brand committed to providing high-quality, stylish, and comfortable apparel. We aim to set new trends in clothing while maintaining exceptional quality.
2. Ordering Policy
- Customers can place orders through guest checkout or by signing up on our website.
- After placing an order, you will receive a confirmation email with order details.
- All orders are subject to product availability.
3. Delivery Policy
- We deliver across Pakistan within 7 working days from the date of order confirmation.
- Delivery timelines may vary during holidays, sales, or unforeseen circumstances.
- If your package is damaged upon delivery, please contact us immediately for assistance (see Section 5).
4. Exchange Policy
- We offer an exchange-only policy. To be eligible for an exchange, the item must be:
- In its original, unworn, and unwashed condition.
- Returned with tags and original packaging intact.
- Exchange requests must be initiated within 7 days of receiving the item.
- The customer is responsible for the shipping cost associated with sending the product back for exchange.
5. Damaged Parcels
- If you receive a damaged or defective parcel, please contact us within 12 hours of delivery.
- We will replace the damaged item after verifying the claim.
- Please provide the following for a replacement:
- Order details.
- Pictures of the damaged parcel and product.
6. Payment Options
- We accept the following payment methods:
- Cash on Delivery (COD).
7. Website Usage
- Customers are responsible for ensuring the accuracy of the information provided during checkout.
- We reserve the right to cancel or modify any order in case of inaccuracies or fraudulent activity.
8. Intellectual Property
- All content on our website, including but not limited to designs, images, logos, and text, is the property of TrenndTee.
- Any unauthorized use or reproduction of this content is strictly prohibited.
9. Limitation of Liability
- TrenndTee is not liable for delays caused by events beyond our control, such as natural disasters or logistical issues.
- We are not responsible for damages arising from misuse or improper care of our products.
10. Changes to Terms and Conditions
TrenndTee reserves the right to update or modify these terms at any time without prior notice. Customers are encouraged to review the terms periodically.
Contact Us
If you have any questions or concerns, please reach out to us:
- Email: contact@trenndtee.store
- Mobile: +92-330-0584111
Thank you for choosing TrenndTee. We are committed to making your shopping experience seamless and satisfying!